- Bay County 911/Central Dispatch Director Ryan Gale provided an operations update for the Board of Commissioners. In 2024, Bay County 911/Central Dispatch received over 174,000 calls, which equals nearly 477 calls per day. Overtime usage was down 53% and staffing levels were nearly full throughout the year which helped to improve the morale of staff. Many
major incidents were handled over the year including multiple structure fires, water rescues, and severe weather events. New tools and technology were also introduced in the office to improve communication and efficiency.